Author Topic: Was my account deleted?  (Read 2204 times)

Kai

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Was my account deleted?
« Topic Start: September 24, 2016, 06:23:51 PM »
Can't login and forgot password says it doesn't know me.

Vita`

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Re: Was my account deleted?
« Reply #1: September 24, 2016, 06:30:26 PM »
Accounts are automatically removed after six months of inactivity. There are email warnings at various points before that.

Kai

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Re: Was my account deleted?
« Reply #2: September 24, 2016, 06:35:56 PM »
Must have all went to spam or something. Oh well.

Andrew

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Re: Was my account deleted?
« Reply #3: September 25, 2016, 12:50:16 PM »
I keep saying this is something you guys should consider reviewing.
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Zakilevo

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Re: Was my account deleted?
« Reply #4: September 25, 2016, 04:55:12 PM »
Yeah. Not sure why it deletes it at all. Does it cost a lot to keep accounts around?

Andrew

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Re: Was my account deleted?
« Reply #5: October 03, 2016, 09:38:37 PM »
It costs some database space and lookup time. Back when the game was launched I think it made some more sense, but now, I'd suggest that player that actually played for a few months (or even a month) be exempt from the account deletions.

It'd go a little ways towards fostering better relations with the players. It's a little thing after all, but that's what you'll need to really foster the "we're all friends playing together" environment that I keep hearing as the goal.

Really, you'd just need to find the code that handles account deletions then add a way for it to check the account's creation date versus it's last login and not delete anything over 30 days or 3 months or whatever. If you want to cut down on processing time, you could add a new database field that's a simple true/false check on whether the account is eligible for deletion, and have a code that 1) checks for that, does math to see if it needs updating, updates it and 2) only deletes account where that isn't set to whatever keeps accounts from deleting.
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