In a game with two turns every day, that encourages you to log in "whenever you feel like, it's your right"... Is a week's notice really "plenty" of time?
Mortality certainly shouldn't have been turned on until AFTER they "patched things up". Yes, it's testing, but a lot of time was put into NON-HERO characters. People felt screwed over. I can't say I blame them. Mortality was bad for Beluaterra and the continent has never been the same since.