Yes IMO they could have distanced themselves more from the classical MMO combat archetypes of tank, healer and DPS when they took the trouble to get rid of classes. There are lots of options in how you make the character though.
I group extremely little though and am mostly playing for the single player quests and storyline. They have a particular type of investigation quests which includes as diverse things as researching things on the internet cracking morse code or logical puzzles.