Author Topic: Feedback Requested: Welcome Email Contents  (Read 11891 times)

Gustav Kuriga

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Re: Feedback Requested: Welcome Email Contents
« Reply #15: October 28, 2012, 08:15:43 PM »
remove the delete account part, I think.

Eldargard

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Re: Feedback Requested: Welcome Email Contents
« Reply #16: October 28, 2012, 08:37:21 PM »
I am probably in the minority but, as I said before, I like having that information up front. If makes me feel that I am dealing with an honest person. I hate trying online games as 99% of the time I have to dig for a way to delete my account when I discover I do not like it. I dislike having unused accounts hanging around and I dislike having to search for instructions on how to do something like delete my account. To each their own though.

Tom

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Re: Feedback Requested: Welcome Email Contents
« Reply #17: October 28, 2012, 10:15:48 PM »
why is there initial password randomly generated vs just letting them choose it right of the start? Just seems like an unnecessary hassle.

It's standard practice these days. It does two things:

one, it ensures that people have a good password at least once.
two, it makes sure their e-mail address is valid when they sign up. If you give me a bogus mail address, you don't get your password.

Tom

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Re: Feedback Requested: Welcome Email Contents
« Reply #18: October 28, 2012, 10:18:07 PM »
I am probably in the minority but, as I said before, I like having that information up front. If makes me feel that I am dealing with an honest person. I hate trying online games as 99% of the time I have to dig for a way to delete my account when I discover I do not like it. I dislike having unused accounts hanging around and I dislike having to search for instructions on how to do something like delete my account. To each their own though.

I'm also for keeping it, for pretty much the same reasons. Maybe we can find a better wording to express that being a part of the community is entirely voluntary and doesn't bind you if you don't want anymore.

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Re: Feedback Requested: Welcome Email Contents
« Reply #19: October 28, 2012, 10:45:26 PM »
why is there initial password randomly generated vs just letting them choose it right of the start? Just seems like an unnecessary hassle.

Very simple identity confirmation. We don't like it when people lie about their email addresses.
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Penchant

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Re: Feedback Requested: Welcome Email Contents
« Reply #20: October 29, 2012, 12:37:30 AM »
Very simple identity confirmation. We don't like it when people lie about their email addresses.
Can't a one time activation code be used. I have seen it as standard practice for application keys or links within the email that activate the account but the sites I go on do not make it standard practice for the initial password to be computer generated. Also with the current generator I doubt anyone but a very few use it because of how long and random it is. If it was still long but random words with a four digit numer it's significantly easier to memorize, or just make the initial password only 8 characters. I use a computer generated password for several accounts on websites but it not as long as the one BM creates as its too long to quickly memorize, IMO.
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Re: Feedback Requested: Welcome Email Contents
« Reply #21: October 29, 2012, 01:21:51 AM »
Can't a one time activation code be used. I have seen it as standard practice for application keys or links within the email that activate the account but the sites I go on do not make it standard practice for the initial password to be computer generated. Also with the current generator I doubt anyone but a very few use it because of how long and random it is. If it was still long but random words with a four digit numer it's significantly easier to memorize, or just make the initial password only 8 characters. I use a computer generated password for several accounts on websites but it not as long as the one BM creates as its too long to quickly memorize, IMO.

I might be mistaken, but I believe the idea of account activation tokens is actually younger than BM. Also, the passwords we generate are not intended to be memorized.
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Penchant

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Re: Feedback Requested: Welcome Email Contents
« Reply #22: October 29, 2012, 01:35:35 AM »
It's standard practice these days. It does two things:

one, it ensures that people have a good password at least once.
two, it makes sure their e-mail address is valid when they sign up. If you give me a bogus mail address, you don't get your password.
Also, the passwords we generate are not intended to be memorized.
That's rather contrary to Tom's point one as, if you don't memorize a password, then unless you are planning to copy and paste every time from email, it kinda needs to be memorized. Also, if the passwords are simple being used to confirm emails, and this is inferring on ban's post not Tom's, then the passwords need not be as long as it is to merely confirm email addresses.
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Re: Feedback Requested: Welcome Email Contents
« Reply #23: October 29, 2012, 02:01:21 AM »
That's rather contrary to Tom's point one as, if you don't memorize a password, then unless you are planning to copy and paste every time from email, it kinda needs to be memorized. Also, if the passwords are simple being used to confirm emails, and this is inferring on ban's post not Tom's, then the passwords need not be as long as it is to merely confirm email addresses.

I believe the intended flow is - you get email, paste password and log in, change password.
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Penchant

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Re: Feedback Requested: Welcome Email Contents
« Reply #24: October 29, 2012, 02:14:41 AM »
I believe the intended flow is - you get email, paste password and log in, change password.
Which is the same as a activation code but with this you have to change password. It's just an added hassle as every time they don't change password they have to paste it or if they change password right it seems like you are having to do unneeded administrative work when you first start which gives a bad first impression IMO, though did the old email explicitly tell them to go to Edit Data to change password? I am asking because I recently referred someone to BM and they asked me to change their password for them, though I don't know if its just because they were busy atm or not.
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Penchant

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Re: Feedback Requested: Welcome Email Contents
« Reply #25: October 29, 2012, 02:58:32 AM »
It's standard practice these days. It does two things:

one, it ensures that people have a good password at least once.
two, it makes sure their e-mail address is valid when they sign up. If you give me a bogus mail address, you don't get your password.
I would like to suggest that we do this for the forum. My protests were due to the hassle but if they are joining the forum, they won't quit BM due to a minor hassle. The  pro side to this is it should prevent the creation of spam accounts though it won't help with the multitude that already exist.

To mods: Yes this is off topic in a thread with a purpose but don't delete this if you are so focused on modding this, move it to the thread under "This Forum"
« Last Edit: October 29, 2012, 03:00:11 AM by Penchant »
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Eldargard

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Re: Feedback Requested: Welcome Email Contents
« Reply #26: October 29, 2012, 06:02:27 AM »
I would never use a password that was e-mailed to me. Even for a game. I always dislike working with people or organizations that send my password via email As I understand it BattleMaster:

Sends a randomly created password to a new player
This password is used to verify that provided email addresses are valid
The password can be changes at any time
Changing your password does not cause it to be emailed to you
Aside from this initial password, passwords are not sent via e-mail


With this In mind, I think that explaining how to change your password upon the first log in, and even recommending it, is a good idea. Further, I think it would be cool if the game required new players to select a new password as they log in the first time. I think it would also be great to tell players up front that, aside from this initial password, BattleMaster does not send user passwords via email. It would certainly make me feel better.

Anaris

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Re: Feedback Requested: Welcome Email Contents
« Reply #27: October 29, 2012, 12:17:28 PM »
I would like to suggest that we do this for the forum. My protests were due to the hassle but if they are joining the forum, they won't quit BM due to a minor hassle. The  pro side to this is it should prevent the creation of spam accounts though it won't help with the multitude that already exist.

We have much less direct control over how forum signups are handled.

We can probably implement something like this, but it means finding or writing a plugin for SMF that will do it. We can't just straight-up change the code.
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Azerax

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Re: Feedback Requested: Welcome Email Contents
« Reply #28: October 30, 2012, 03:13:53 PM »
Updated text below.  Someone should decide how to sign the email, I left it as the BM community for now.


Hello {First_Name} and welcome to BattleMaster, the team-oriented browswer-based strategy and roleplaying game

In order to complete your registration, please click on or enter this URL into the address bar of your browser:

http://battlemaster.org/activate.php?token=xxxxx

We invite you to read BattleMaster Basics found on the BattleMaster wiki (http://wiki.battlemaster.org/wiki/BattleMaster_Basics).  This will help you get familiarized with game mechanics and concepts.  If you have a particular question that you cannot find an answer for on the wiki our active forum serves as an excellent venue for interacting with the BattleMaster community found at http://forum.battlemaster.org

Your login details are:
E-mail:        user@gmail.com
Password:        Password

We encourage you to change your password by clicking Edit Data on the left hand side of your screen after logging in.

If you no longer wish to maintain a BattleMaster account you can delete your information from the game's databases at any time by clicking on the red "Delete Account" link after logging in at the top-right corner of your screen.

Sincerely,
The BattleMaster Community

(If you did not sign up for an online game, then someone used your
e-mail address to sign up. He or she may also have made a typo. If
this worries you, contact tom@battlemaster.org)
Addition: (after: excellent venue for interacting with the BattleMaster community found at http://forum.battlemaster.org)
We also encourage you to 'like' our Facebook page located here: http://www.facebook.com/BattleMasterGame.

Minor edit:
If you no longer wish to maintain a BattleMaster account you can delete your information from the game's databases at any time by clicking on the red "Delete Account" link after logging in at the top-right corner of your screen.

change to:

Battlemaster respects your privacy and as such you have full control over your entire account.  You can manage your account settings once you log in.

Eldargard

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Re: Feedback Requested: Welcome Email Contents
« Reply #29: October 30, 2012, 03:57:16 PM »
I dislike it when sites encourage me to like them, friend them, plus them, vote for them or any other such thing. Feel free to let me know you are on Facebook, twitter, G+ or whatever but do not tell me you 'encourage' me to like you. To be fair, I tend to get a bit prickly about these things though.