Main reason is that we potentially never gain people as players that use hotmail legitimately. Of course this isn't an either or sort of debate. Little point getting these players in if then Tom shuts the entire thing game down due to frustrations dealing with spam
That's not good...maybe in the sign up page there should be a little polite block of text that says 'Please register with an account that does not use the @Hotmail domain. It is our recommendation you do not use Hotmail in general because of numerous spam and security exploits in their system.' That way, the user registering with the account gets the idea that what he is using has problems, and Tom doesn't have to change anything with the anti-spam software BM uses that includes legit Hotmail users? Imperfect solution, but easy!