Very nice post, Ravier. I also get very annoyed by the trolling in the forum, even if way lighter compared to other games. When we OoC call other realms lame/fail (not jokingly), or some characters as idiots, though they are not being RP'd to be so, well... I feel there is a seed of conflict. You can say those same things in a more polite way.
By the way, I am always on IRC, and the atmosphere is much better in there, normally.