BattleMaster Community

BattleMaster => Helpline => Topic started by: Zakilevo on May 26, 2011, 06:40:07 AM

Title: Cannot register
Post by: Zakilevo on May 26, 2011, 06:40:07 AM
My friend is trying to register for battlemaster but he is keep getting 'SSO did not work as expected. Oops.' message. I never seen this happening :(

Foundation: Sorry, couldn't help but correct the spelling.  Hope you don't mind.
Title: Re: Cannot resister
Post by: Velax on May 26, 2011, 08:35:09 AM
You mean "register"? Sounds like something that should be put on the Bugtracker.
Title: Re: Cannot resister
Post by: Zakilevo on May 26, 2011, 08:50:09 AM
woops sorry. feel way too tired from taking pills.
Title: Re: Cannot resister
Post by: Bael on May 26, 2011, 11:42:58 AM
My friend is trying to resister for battlemaster but he is keep getting 'SSO did not work as expected. Oops.' message. I never seen this happening :(

I must have seen that about 15 times. It what it says/used to say when I would try login through Core.
Title: Re: Cannot resister
Post by: Anaris on May 27, 2011, 03:04:53 PM
To anyone who is having this problem:

When you get the error, can you please View Source on that page, and copy and paste everything up to where it says <!DOCTYPE into a reply to this thread?

Please use the [ code ] tags to make it formatted nicely on the forum (you can get them by clicking on the # button above the box where you type).

This will help greatly in figuring out just what is going wrong.
Title: Re: Cannot register
Post by: Zakilevo on May 29, 2011, 04:51:52 AM
It doesn't even go to <!DOCTYPE..

<!-- load_from_return() -->
<!-- load_by_ticket(21085, 44bf49241f736efb2ee57786d9465e323669792d, 57074e285520aa1a4dfb99c4283951d07e0f2b86) -->
<!-- db_query(select * from tickets where id = 21085) -->
<!-- no such ticket --><!-- core knows you, now checking you into BM -->
<!-- no linked account continue as guest -->
SSO did not work as expected. Oops.
Title: Re: Cannot register
Post by: Anaris on May 29, 2011, 03:25:37 PM
OK, thanks, I'll see if I can make anything out of this.
Title: Re: Cannot register
Post by: Anaris on May 31, 2011, 10:05:44 PM
My friend is trying to register for battlemaster but he is keep getting 'SSO did not work as expected. Oops.' message. I never seen this happening :(

Foundation: Sorry, couldn't help but correct the spelling.  Hope you don't mind.

Tony,
Can you please verify something for me?  Please make sure that once your friend is logged into the Core, he clicks on "Register" next to BattleMaster, and not on "Link to Core".

This is, of course, assuming that your friend is trying to create a new BM account, and not simply link an existing one to the Core.
Title: Re: Cannot register
Post by: Zakilevo on May 31, 2011, 10:16:35 PM
Alright I will tell him that.

Edit: He still gets the same error..
Title: Re: Cannot register
Post by: Anaris on May 31, 2011, 10:29:03 PM
Looking through what's going on a little more carefully:

It looks like the output you pasted, Tony, could only have come from clicking "Login", not "Register".  That is, the person clicking it would already have to have a BM account linked to their Core account, and be trying to get into it.

Naturally, it's still an error that will need to be fixed, but it's a distinctly different kind of error...
Title: Re: Cannot register
Post by: Zakilevo on June 01, 2011, 01:39:18 AM
Hmm it is working for me. Maybe he is doing something wrong. Maybe I should register for him :(
Title: Re: Cannot register
Post by: Zakilevo on June 01, 2011, 02:42:58 AM
<!-- load_from_return() -->
<!-- load_by_ticket(21851, ceb80451a5197d1c98dc59d77eac4ee9b507f0d3, e4c76c9d67e3d7787c4f4edcdb88adb13147b04e) -->
<!-- db_query(select * from tickets where id = 21851) -->
<!-- no such ticket --><!-- core knows you, now checking you into BM -->
<!-- no linked account continue as guest -->
SSO did not work as expected. Oops.
Title: Re: Cannot register
Post by: Anaris on June 01, 2011, 03:45:31 AM
Yeah, that's definitely from clicking "login"...
Title: Re: Cannot register
Post by: Zakilevo on June 01, 2011, 04:33:07 AM
Oh he finally registered. I think it is working once again. Thank you Anaris :D
Title: Re: Cannot register
Post by: walkerp1 on August 15, 2011, 01:46:48 AM
Yeah, me too. I login to core, click Register beside BattleMaster, and get:

<!-- load_from_return() -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_from_return()', UID=-1, PID=-1, World=-1) -->
<!-- load_by_ticket(45439, 7be3c3288b49ec08ef3e46ee45b476ab032c35dc, afa40b2fc62c930057fa699865abbd316b44c342) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_by_ticket(45439)', UID=-1, PID=-1, World=-1) -->
<!-- verify_ticket(45439) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='verify_ticket(45439)', UID=-1, PID=-1, World=-1) -->
<!-- db_query(delete from tickets where created < (NOW() - INTERVAL 10 MINUTE)) -->
<!-- db_query(select * from tickets where id = 45439) -->
<!-- ticket 45439 for user #2197 verified --><!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='ticket 45439 for us #2197 verified', UID=-1, PID=-1, World=-1) -->
<!-- load_by_id(2197) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_by_id(2197)', UID=-1, PID=-1, World=-1) -->
<!-- db_query(select * from users where id=2197) -->
<!-- db_query(SELECT sites.id, sites.sitekey, user.id_number, user.id_other FROM sites, sites_users AS user WHERE user.user_id =2197 AND sites.id = user.site_id) -->
<!-- core knows you, now checking you into BM -->
<!-- no linked account continue as guest -->
SSO did not work as expected. Oops.
Title: Re: Cannot register
Post by: Anaris on August 15, 2011, 02:34:51 AM
Yeah, me too. I login to core, click Register beside BattleMaster, and get:

Thanks.  This appears to be the same problem.

If only there were an obvious pattern as to who it's happening to...
Title: Re: Cannot register
Post by: walkerp1 on August 15, 2011, 03:57:08 AM
My entry path was:

battlemaster.org -> click login -> entered email and password, failed -> clicked I Forgot My Password ->
Entered email addy -> clicked Reset My Password -> Got "We know nobody with that name or e-mail."

Ok, I've been gone a while...probably more than a year. No problem. Back then, there was no core.

Clicked Join -> Entered email addy, username, and password -> Clicked Register
* Note that I reused my old username. It was accepted as new and I thought nothing of it.

This is the time when I clicked Register beside BattleMaster. It failed with the aforementioned source. I then clicked to register for the Forum and had no problem whatsoever.

Anyway, I hope this helps. Sometimes just getting the feel of the flow helps jog my mind. The only thing that really came to mind was the fact that re-registering with a former username is probably not as common.
Title: Re: Cannot register
Post by: Paradox on August 23, 2011, 02:45:40 PM
Same problem, getting a 'SSO did not work as expected. Oops.' even though I click on register. By the way war islands register works fine :S

<!-- load_from_return() -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_from_return()', UID=-1, PID=-1, World=-1) -->
<!-- load_by_ticket(48401, 04c0cafe444090b6acf38883a06dc4fb34254124, 638db0e23caa90f02d543ab907f92befaa833aa5) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_by_ticket(48401)', UID=-1, PID=-1, World=-1) -->
<!-- verify_ticket(48401) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='verify_ticket(48401)', UID=-1, PID=-1, World=-1) -->
<!-- db_query(delete from tickets where created < (NOW() - INTERVAL 10 MINUTE)) -->
<!-- db_query(select * from tickets where id = 48401) -->
<!-- ticket 48401 for user #2259 verified --><!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='ticket 48401 for us #2259 verified', UID=-1, PID=-1, World=-1) -->
<!-- load_by_id(2259) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_by_id(2259)', UID=-1, PID=-1, World=-1) -->
<!-- db_query(select * from users where id=2259) -->
<!-- db_query(SELECT sites.id, sites.sitekey, user.id_number, user.id_other FROM sites, sites_users AS user WHERE user.user_id =2259 AND sites.id = user.site_id) -->
<!-- core knows you, now checking you into BM -->
<!-- no linked account continue as guest -->
SSO did not work as expected. Oops.

Also the link under the register button contains 'action=register', while the page I get sent to says 'action=login2' :S
Title: Re: Cannot register
Post by: Anaris on August 23, 2011, 02:50:08 PM
Also the link under the register button contains 'action=register', while the page I get sent to says 'action=login2' :S

Yeah, that definitely sounds like it's the same problem some others are having.  The trouble is, it's supposed to be impossible...
Title: Re: Cannot register
Post by: Paradox on August 23, 2011, 04:24:19 PM
Well it seems that it is possible! :D I even tried IE but to no avail. So any advice as to what I should do now?
Title: Re: Cannot register
Post by: Tom on August 23, 2011, 11:16:42 PM
Yeah, that definitely sounds like it's the same problem some others are having.  The trouble is, it's supposed to be impossible...

That could actually be correct, as the SSO is throwing you around several times with 302s - you won't notice it because your browser handles it all.
Title: Re: Cannot register
Post by: Anaris on August 24, 2011, 02:28:34 AM
That could actually be correct, as the SSO is throwing you around several times with 302s - you won't notice it because your browser handles it all.

Yeah, but that particular redirect from that page should not be possible without inserting a user record in the BM DB.
Title: Re: Cannot register
Post by: JPierreD on August 24, 2011, 04:44:47 AM
Happened to me when I pressed "Login" from the Core. Just went back and tried again, and then it worked. Dunno if it will be useful, but I guess it won't hurt if not:

Code: [Select]
<!-- load_from_return() -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_from_return()', UID=-1, PID=-1, World=-1) -->
<!-- load_by_ticket(48660, c151280af08b62f481eb784b00bbeebf7a2f9553, c9f7acfcc79f52beccca7e13379d4c492f4d6994) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='load_by_ticket(48660)', UID=-1, PID=-1, World=-1) -->
<!-- verify_ticket(48660) -->
<!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='debug', Trace='', Message='verify_ticket(48660)', UID=-1, PID=-1, World=-1) -->
<!-- db_query(delete from tickets where created < (NOW() - INTERVAL 10 MINUTE)) -->
<!-- db_query(select * from tickets where id = 48660) -->
<!-- no such ticket --><!-- db_query(insert into BattleMaster.DebugLog set TS=NOW(), Severity='error', Trace='', Message='no such ticket', UID=-1, PID=-1, World=-1) -->
<!-- core knows you, now checking you into BM -->
<!-- no linked account continue as guest -->
SSO did not work as expected. Oops.
Title: Re: Cannot register
Post by: Paradox on August 24, 2011, 08:52:37 AM
I tried using a different computer this morning, but I still get the SSO error. I also tried creating a new core account, but that didn't work either.  How does this work? It does not seem to depending on the computer you use or the account you use. Is nobody able to register at this point?
Title: Re: Cannot register
Post by: walkerp1 on August 27, 2011, 06:02:38 AM
Tried with different email hosts (gmail, yahoo, and hotmail), different operating systems (Win7 Home Premium, XP, Slackware), different browsers (IE8, Firefox 4/5), two different core accounts, and I even tried holding my mouth differently. Bloody good time and all, but a little light on the actual gameplay experience. That's one persistent little error.
Title: Re: Cannot register
Post by: Zakilevo on August 27, 2011, 07:06:04 AM
Maybe someone should resister for these people?
Title: Re: Cannot register
Post by: Paradox on August 27, 2011, 11:33:42 AM
I got an e-mail from Anaris saying that Tom will hopefully have some kind of fix early next week :D
Title: Re: Cannot register
Post by: Tom on August 30, 2011, 01:21:22 PM
I'm removing Core again, it doesn't do what I wanted it to and causes too much trouble.

Title: Re: Cannot register
Post by: Paradox on September 01, 2011, 06:19:43 PM
:D I could finally sign up to BattleMaster today (using BattleMaster's site).