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Helpline / Re: error 504 gateway timout
« on: October 20, 2013, 09:44:12 AM »
thanks i will try that
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Helpline / Re: error 504 gateway timout
« on: October 20, 2013, 12:02:20 AM »
aye, i got the 504 (gateway time out) every time, consistantly, for a week. From two different computers, but not my cell. The only way around it was using a proxy server. (Many of these attemts were with no security active at all) Now suddenly, one day, i can use my desktop again to access freely.
My laptop still recieves a gateway timeout every time, going on 2 weeks now.
My laptop still recieves a gateway timeout every time, going on 2 weeks now.
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Helpline / Re: error 504 gateway timout
« on: October 16, 2013, 02:53:50 AM »
yeah, security is a pain. I'm certain it caused this problem in the first place.
But better new, suddenly i am cured! About 10 minutes after my last post, i attempted to look at a map with the regular security settings (neither the lowered/trusted/disabled settings, nor the proxy turned on) and viola suddenly i arrived at battlemaster.org!
I wonder if my laptop has suddenly been cured as well...
But better new, suddenly i am cured! About 10 minutes after my last post, i attempted to look at a map with the regular security settings (neither the lowered/trusted/disabled settings, nor the proxy turned on) and viola suddenly i arrived at battlemaster.org!
I wonder if my laptop has suddenly been cured as well...
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Helpline / Re: error 504 gateway timout
« on: October 16, 2013, 02:39:34 AM »
Well it seems clear that that the Admins have looked into it, and determined that my best guess was incorrect. And I've tried every suggestion given. I'll have to accept the issue as unresolvable. Thank you all so much for trying anyhow.
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Helpline / Re: error 504 gateway timout
« on: October 15, 2013, 10:51:55 PM »
yes, i've already done it. Most of the security is on the network, when off network i have much less, but even when i disable it completely i get no results. Two different machines, same problem. My phone on the other hand, has no problem.
Security on or off, cannot access. Setting low or medium cannot access. The only thing that changes is when i use proxy feature. IT guy showed me how to use proxy without the firewall today, so i could have the firewall completely disabled and on a public network (He said i should not do that, but could try it for test purposes). i can acess the site that way, just like i can access it on my network with firewall on, and set to proxy.. But i can't see the maps (political, dynamic, travel), as usual, when I proxy.
Security on or off, cannot access. Setting low or medium cannot access. The only thing that changes is when i use proxy feature. IT guy showed me how to use proxy without the firewall today, so i could have the firewall completely disabled and on a public network (He said i should not do that, but could try it for test purposes). i can acess the site that way, just like i can access it on my network with firewall on, and set to proxy.. But i can't see the maps (political, dynamic, travel), as usual, when I proxy.
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Helpline / Re: error 504 gateway timout
« on: October 15, 2013, 10:12:47 AM »
I have fixed all security conflicts by simply trusting the site, and changing a couple settings. That was the easy part, i did that as soon as there was a bigger problem then an occasional 'failed to identify' notice.
The problem is, even with that taken care of, the only way i can access the site using my console or laptop, is by using a proxy IP. I prefer not to use the proxy IP because it causes me an alternate headache, but at this point i seem to have little choice. The laptop fails to access the site without proxy even when i am on a different network (IE public hotspot)
Oh well. I guess I can just keep doing it this way. The only real problem with it is that I can't see any maps when using proxy server setting.
The problem is, even with that taken care of, the only way i can access the site using my console or laptop, is by using a proxy IP. I prefer not to use the proxy IP because it causes me an alternate headache, but at this point i seem to have little choice. The laptop fails to access the site without proxy even when i am on a different network (IE public hotspot)
Oh well. I guess I can just keep doing it this way. The only real problem with it is that I can't see any maps when using proxy server setting.
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Helpline / Re: error 504 gateway timout
« on: October 14, 2013, 02:48:29 AM »Your characters were deleted? You must have been gone for a long time. We switched servers a couple months ago. Maybe your computer is still using the old dns information.
Sorry, I meant to say paused. Edited.
I don't really think it's relevant though, as the only variable to weather I can access the site or not is weather I use one of 2 specific IP addresses that seem unable to access it.
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Helpline / Re: error 504 gateway timout
« on: October 13, 2013, 04:23:45 AM »
Yes, thank you, I have since done that, but too late it seems, as 2 of my consoles can no longer connect using their natural IP. If I can some how rectify that situation, I'm confident that I can clear up the security conflicts now that I have a better idea of what they are. Before the IP problem, the conflicts were just a nuisance and I never paid them much attention.
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Helpline / Re: error 504 gateway timout
« on: October 13, 2013, 02:02:43 AM »
actually i am only able to access this site (or any part of battlemaster.org) from a different computer than either of mine, or if i turn the security all the way up, in which case it uses a proxy IP for identity protection. I rarely have it turned up that high.
I somewhat often have received this message, after accessing the site, while playing on my account:
"Failed Access
It seems you have attempted a character access without providing proper credentials. This attempt has been logged and denied.
For all we know, there are four possible reasons:
You may have bookmarked the wrong page, as for security reasons we can not allow you to get to your characters without identifying yourself first.
Solution: Please bookmark the login page instead and use that to access the game.
You were on the family page and didn't do anything for at least 20 minutes before you clicked the "play" link. This causes the session to time out.
Solution: Go back to the login page and log in again.
You could also be a hacker attempting to break into someone else's account. In that case, consider yourself warned. We have logged this attempt and your IP address. Any and all hacking attacks are considered cheating and will be dealt with appropriately.
Solution: Stop hacking a free webgame. Make life difficult for people who are at least paid for their wasted time.
Finally, there could be something wrong in your proxy, firewall or other security settings, with your browser, the current phase of the moon or the subatomic particle phase-state of the universal wave function as manifested in your spacetime location.
Solution: Check these things, in that order."
I had not always received that message, but when i did i usually turned off the security setting that prevent data collection, location detection, and cookie placement, etc, and i would usually get to continue playing. Occasionally, after receiving that message i would not be able to continue playing, even after turning all of the settings down, short of completely disabling my firewalls and security, which i am not really supposed to do on my network.
Due to the fact that i am only denied access to the site when using the natural IP of my desktop and laptop, i have inferred that my IP has been blocked.
Due to the security conflicts being the only known problem i have had previously (and still, even when i access from a different IP on the same network) i inferred that those conflicts are related.
Maybe there is another angle to look into? I'm looking forward to a solution.
Thank you, to the Mods, for responding so quickly.
I appreciate your time.
I somewhat often have received this message, after accessing the site, while playing on my account:
"Failed Access
It seems you have attempted a character access without providing proper credentials. This attempt has been logged and denied.
For all we know, there are four possible reasons:
You may have bookmarked the wrong page, as for security reasons we can not allow you to get to your characters without identifying yourself first.
Solution: Please bookmark the login page instead and use that to access the game.
You were on the family page and didn't do anything for at least 20 minutes before you clicked the "play" link. This causes the session to time out.
Solution: Go back to the login page and log in again.
You could also be a hacker attempting to break into someone else's account. In that case, consider yourself warned. We have logged this attempt and your IP address. Any and all hacking attacks are considered cheating and will be dealt with appropriately.
Solution: Stop hacking a free webgame. Make life difficult for people who are at least paid for their wasted time.
Finally, there could be something wrong in your proxy, firewall or other security settings, with your browser, the current phase of the moon or the subatomic particle phase-state of the universal wave function as manifested in your spacetime location.
Solution: Check these things, in that order."
I had not always received that message, but when i did i usually turned off the security setting that prevent data collection, location detection, and cookie placement, etc, and i would usually get to continue playing. Occasionally, after receiving that message i would not be able to continue playing, even after turning all of the settings down, short of completely disabling my firewalls and security, which i am not really supposed to do on my network.
Due to the fact that i am only denied access to the site when using the natural IP of my desktop and laptop, i have inferred that my IP has been blocked.
Due to the security conflicts being the only known problem i have had previously (and still, even when i access from a different IP on the same network) i inferred that those conflicts are related.
Maybe there is another angle to look into? I'm looking forward to a solution.
Thank you, to the Mods, for responding so quickly.
I appreciate your time.
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Helpline / Re: error 504 gateway timout
« on: October 12, 2013, 08:35:08 AM »
Well, from what I've been able to investigate, it would appear likely they my security suite was too comprehensive and repeatedly conflicted with the servers particularly invasive identification protocol. I believe this may have lead to my IP being blocked. I'm not yet certain, as I have received no notification or warning of either the problem or the result. Maybe a mod will contact me.
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Helpline / Re: error 504 gateway timout
« on: October 12, 2013, 06:14:14 AM »
Unfortunately that didn't work either.
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Helpline / Re: error 504 gateway timout
« on: October 12, 2013, 05:21:30 AM »
Yes, I was gone for 3 weeks. I'm not worried about the characters, I'm new anyhow and the family hadn't accomplished much aside from a medal or two.
What would I do about a DNS problem?
What would I do about a DNS problem?
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Helpline / Re: Character Creation
« on: October 12, 2013, 05:01:45 AM »
I am having the same problem. I created a character and there is no place to activate that family. Not a list of retired siblings and news.
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