I play busto the ruler of Morek and I try my best to help the newcomers there, but he's a hero and he can't be mentor. I have put in almost all the bulletins to join the academy of noble conduct and ask questions as an alternative path for newcomers to find substitute mentors because the "true" mentors are not always good or available. But since the games tells students to write to mentors in a lot of places, it's usually hard to let them understand it's not always the best way to learn.
Perhaps a possibility could be the ruler appointing "mentors" just as he picks ambassadors. Call it an IC method to put a tag on experienced and reliable players that you know would be willing to help newcomers.
