I realize I am late getting into all this...and not involved in the development... but I would like to add my voice.
In the case of having pre-designed locations such as villages and cities I have found they go a long way towards creating a new player friendly environment...and even older players and especially moderators/GM's have a preset gate way entrance thread so that no one ever becomes lost. If someone wishes to enter the city/realm (state county what ever you wish to call the designated area) they must enter through the gate thread.
um..ok I will shut up now because I am sure you guys have it well in hand
just wanted to point out the tips learned from
www.tazlure.nl (a no disbanded game...but well worth checking out just to pick up on ideas)