Ah, I misread. It appears as though it is the courtier who is the incompetent one (and his race is unknown), there is no implication that it is the scribe's fault. That leaves only the graphic description of the scribe's appearance in conjunction with the following jibe as a thing that one could take offence at. While it could be construed as offensive, I think that it's an overreaction to take administrative measures against it, as it is mild, at most, and unintentional. An in-game message informing the supposed offender of the offended's disapproval would have sufficed to resolve this matter.
