If people are getting that impression from the forum, they're getting it from something that none of us can see, and thus nothing we do can be expected to change it. Not better moderation, not closing the Local boards—nothing short of closing down the forum entirely. Which, obviously, I think would be a foolish overreaction.
Oh come on. You see it, too. I can't recall anyone defending the forum on the grounds of it being really friendly and welcoming, for example. The best anyone posted was that it's less aweful than some other forums for some other games.
