Uh, this topic started with such a quote?
It's not a full quote though. You reference an email you got and directly quote a single line out of it, but it doesn't appear to be the entire email so there's no context. Was this player quitting? What reasons did he or she give to support that line? What specifically did this player object to? The same questions exist about all these others whom you purport to speak for. What reasons exactly are they giving, and are they entirely and exclusively the same reasons you've been giving in this thread? As of right now we have only your interpretation of the situation to rely upon, which those of us who disagree with you are not inclined to accept without a chance to examine the same evidence that you are using for ourselves. Maybe if we actually saw what you are seeing, some of us would change our minds. Even if we didn't we'd certainly have a better idea than now of what the problems really are, and hence we might be better positioned to make good suggestions.
There is also Penchant's point; it may well be the case that for every player who has cited the forum as a reason to leave the game, there is another player out there who stayed or came back because of them. Both myself and Dante Silverfire have already stated plainly that we probably would not have started playing again after once pausing all our characters if the forum had not re-sparked our interest in the game. You don't hear from those players Tom because there's no prompt that pops up when you
unpause all your characters asking "Why did you decide to
start playing again?"
