Yes, for a reason. I will be blunt: People are !@#$%^&s. Everyone who is involved in any kind of handing down judgement will get attacked, personally and often quite badly. Been there, done that. The intransparency is in order to protect the Titans from being abused as if they were child rapists, because nobody would do the job if that were the case.
If people who are accused and/or get punished were less like !@#$%^&s and more like adults about everything, that wouldn't be necessary. But we see time and again what the reactions are to something as omg-the-world-is-ending as a one-day account lock. !@#$storms, OOC flamewars, rage quitting, flooding the forum with personal attacks against the Titans, the Dev Team, Barack Obama and the world in general.
If it were funny if it weren't so sad.
And that is why the Titans act in secrecy, because it's not possible to do it in another way.
Reporting ANYTHING to the titans should be when situation is completely out of control, when a person is so frantic that really makes other people get frustrated or sad or really ruins other person fun. Reporting a person for kindly requesting to pick certain type of unit mostly when there is a complete strategic basic completely logical and not trying to exploit any mechanic is a bunch of bull !@#$. I recall Galmel getting light bolted for stating that no one should assist a tournament in an enemy realm, wtf is that? He didnt ordered !@#$, he just stated something completely logical and got light bolted probably by the same lower mind that reported me.
You say that people are !@#$%^&s and i fully agree. I behaved like an !@#$%^&, fully and completely, but im not a bigger !@#$%^& than the guy reporting me or the one processing my reports. Im not a bigger !@#$%^& than those who never take any blame for a problem that this game is having and that is the constant losing of players.
Why my deletion brought all this attention? Exactly for that. Because now people questions the methods the owners use to solve situations, because they question if they would keep playing a game that DOES NOT PROTECT THE PRESTIGIOUS PLAYERS THEY HAVE and that actually contribute way more to the game than the complete and total !@#$%^& that is just waiting for letters to protest and complain to the titans.
You want a tip? Stop thinking like you never have the fault over everything that happens. The constant losing of players is you guys fault, and until you dont get a little bit of humility and acknowledge that its your fault you wont solve it at all.
Tom, you have created a MAGNIFICENT game, you are probably brilliant, but in all honestly, that kind of thinking will not solve this game's main problem.