Not a new topic in BM, but I feel with the efforts & concerns about player retention it is time to look at this more deeply and see if it is contributing to the problems, and what to do about it.
As I said in the other thread, this problem is like Art. You can't necessarily quantify it, but you know it when you see it. Therefore, I don't think we should try to rely too heavily on statistics - they aren't going to teach us much. We will need a more human approach.
I'm going to separate my own opinions into a separate post below.