I have had some similar misfortune on not getting customers. As well, when looking at Provision Division and Tamilfist Knights I tried looking at their quest log. Looking at either gives me a 500 Internal Server error. Other parties I am able to look at their quests.
Occurred at I believe server time 6:36.
And then I went and looked at the other thread where Tom states he already knew about this and fixed it on future logs. Unfortunately I will never know what they failed at doing to make them so angry with me.