Anaris has mentioned a number of times that he was interested in getting more data regarding new-player experience so the game could be improved to retain more new players. I wanted to start this topic so that everyone could chime in one place. Please comment about your experience as a new person or working with new players to assimilate them to the game.
In my experience recruiting for this game, I have gotten three big questions:
- What do I do next/now?
- How do I do _____?
- I'm overwhelmed, what's going on?
It's my experience that most people, and virtually all new players, to not utilize the wiki to its capacity, if at all. Even if they are sent links in-game. New players also seem very reluctant to send messages. New players are always confused by the real-time vs turn-based aspects of the game. I guess the biggest thing is that they want all the information they need to be more convenient to access.
