It feels that way because people only see one side of the decision. Most people don't know who they are playing with as well as they think they do. Titans get to access all your letters both public and private. So yeah there are cases where you thought you were playing with a fantastic person but he turns out to be a dreadful a-hole toward those who play against him. Titans are titans. There are more than just one person making the decision. People talk and discuss between themselves. Some people are against punishing the person while others are for it. Also, they don't agree on how to punish that person. Don't forget titans also change. Some titans quit the game or leave the position and new people join in. They need time to get adjusted. Titans are volunteers who were selected because they were good players and they were considered to be rather fair. They obviously make mistakes every now and then but they never favor one realm over others. Most of the time when one of the titan's realm is involved, they stay away from that case to maintain impartiality. Don't simply call them out because they made a decision you don't like.
But then again, I think what I said will just fall over deaf ears. Such is Battlemaster indeed.
