Author Topic: Treat really old accounts with care  (Read 650 times)

Constantine

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Treat really old accounts with care
« Topic Start: April 05, 2018, 06:20:23 PM »
So it seems that old accounts are deleted after half a year (?) of inactivity.
This is understandable since we need to keep the database clean.
But can we at least differenciate a little bit and be smart about cleaning up? If someone spent a few months playing a game and then disappeared - sure, delete the account in half a year. But if someone's been playing for several years, maybe give him a longer grace period? There are not that many accounts who's been around for years, we can safely keep them for a bit longer.
I think it's obvious that preservation (or the lack of thereof) of the old account can sway the decision of a potential returning player.

Wimpie

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Re: Treat really old accounts with care
« Reply #1: April 05, 2018, 08:22:42 PM »
Vita has worked on this and there's some work-in-progress saved by him.

The title is 'Save old accounts for five years, if played longer than 3 months'.
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Andrew

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Re: Treat really old accounts with care
« Reply #2: April 06, 2018, 05:13:29 PM »
Still don't see why there's a timelimit on it. You're talking about like, a few megabytes of space, ever.
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Anaris

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Re: Treat really old accounts with care
« Reply #3: April 06, 2018, 05:26:56 PM »
Yeah...what the hell.

I'm going to put Vita's update live, with one change: At least for the time being, accounts over 3 months old will simply not be deleted.
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JeVondair

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Re: Treat really old accounts with care
« Reply #4: April 06, 2018, 10:00:31 PM »
[How] Will this affect accounts that have recently autopaused?
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Anaris

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Re: Treat really old accounts with care
« Reply #5: April 06, 2018, 10:33:14 PM »
No effect whatsoever on autopausing. Once I get this change live, any account older than 3 months will not auto-delete.
Timothy Collett

"The only thing you can't trade for your heart's desire...is your heart." "You are what you do.  Choose again, and change." "One of these days, someone's gonna plug you, and you're going to die saying, 'What did I say? What did I say?'"  ~ Miles Naismith Vorkosigan

Stephanie Kuhn

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Re: Treat really old accounts with care
« Reply #6: April 10, 2018, 12:51:40 AM »
My information was just purged .... is there anyway it can be restored?

Gildre

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Re: Treat really old accounts with care
« Reply #7: April 11, 2018, 12:51:11 AM »
Noooo! Gia is gone??

Hopefully someone can correct me, but I have understood that when an account is gone, its gone :(
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Wimpie

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Re: Treat really old accounts with care
« Reply #8: April 14, 2018, 10:25:34 AM »
My information was just purged .... is there anyway it can be restored?

If your account was deleted because of not logging in for several months (after getting the reminder e-mails), it is gone. Not to be restored.

As said above, a new feature has recently gone into effect that will prevent that from ever happening again (unless you played for les than 3 months though).
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Bluelake

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Re: Treat really old accounts with care
« Reply #9: June 18, 2018, 10:26:30 PM »
Stephanie, I just got a first hand account from Smiddich Fontaine of your Lady Gia.

Really lovely stuff. <3
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