Author Topic: Treat really old accounts with care  (Read 4382 times)

Constantine

  • Noble Lord
  • ***
  • Posts: 477
    • View Profile
Treat really old accounts with care
« Topic Start: April 05, 2018, 06:20:23 PM »
So it seems that old accounts are deleted after half a year (?) of inactivity.
This is understandable since we need to keep the database clean.
But can we at least differenciate a little bit and be smart about cleaning up? If someone spent a few months playing a game and then disappeared - sure, delete the account in half a year. But if someone's been playing for several years, maybe give him a longer grace period? There are not that many accounts who's been around for years, we can safely keep them for a bit longer.
I think it's obvious that preservation (or the lack of thereof) of the old account can sway the decision of a potential returning player.

Wimpie

  • Developer
  • Mighty Duke
  • ****
  • Posts: 1777
    • View Profile
Re: Treat really old accounts with care
« Reply #1: April 05, 2018, 08:22:42 PM »
Vita has worked on this and there's some work-in-progress saved by him.

The title is 'Save old accounts for five years, if played longer than 3 months'.
Osgar (Thalmarkin, BT), Jeames (Perleone, EC)
PAUSED: Nasgar (Avernus, DWI), Jari (Outer Tilog, COL)

Andrew

  • M&F's Anaris
  • Administrator
  • Noble Lord
  • *
  • Posts: 324
  • Sometimes, With A Bopping Stick
    • View Profile
Re: Treat really old accounts with care
« Reply #2: April 06, 2018, 05:13:29 PM »
Still don't see why there's a timelimit on it. You're talking about like, a few megabytes of space, ever.
Like my programming? Become my patron!

Anaris

  • Administrator
  • Exalted Emperor
  • *
  • Posts: 8525
    • View Profile
Re: Treat really old accounts with care
« Reply #3: April 06, 2018, 05:26:56 PM »
Yeah...what the hell.

I'm going to put Vita's update live, with one change: At least for the time being, accounts over 3 months old will simply not be deleted.
Timothy Collett

"The only thing you can't trade for your heart's desire...is your heart." "You are what you do.  Choose again, and change." "One of these days, someone's gonna plug you, and you're going to die saying, 'What did I say? What did I say?'"  ~ Miles Naismith Vorkosigan

JeVondair

  • Mighty Duke
  • ****
  • Posts: 1525
    • View Profile
    • SWTOR Reapers Guild
Re: Treat really old accounts with care
« Reply #4: April 06, 2018, 10:00:31 PM »
[How] Will this affect accounts that have recently autopaused?
"Behavior that's admired is the path to power among people everywhere"

Anaris

  • Administrator
  • Exalted Emperor
  • *
  • Posts: 8525
    • View Profile
Re: Treat really old accounts with care
« Reply #5: April 06, 2018, 10:33:14 PM »
No effect whatsoever on autopausing. Once I get this change live, any account older than 3 months will not auto-delete.
Timothy Collett

"The only thing you can't trade for your heart's desire...is your heart." "You are what you do.  Choose again, and change." "One of these days, someone's gonna plug you, and you're going to die saying, 'What did I say? What did I say?'"  ~ Miles Naismith Vorkosigan

Stephanie Kuhn

  • Peasant
  • Posts: 3
    • View Profile
Re: Treat really old accounts with care
« Reply #6: April 10, 2018, 12:51:40 AM »
My information was just purged .... is there anyway it can be restored?

Gildre

  • Mighty Duke
  • ****
  • Posts: 1165
  • If you can't keep up, don't step up.
    • View Profile
Re: Treat really old accounts with care
« Reply #7: April 11, 2018, 12:51:11 AM »
Noooo! Gia is gone??

Hopefully someone can correct me, but I have understood that when an account is gone, its gone :(
Admit nothing, deny everything, make counter-accusations.

Wimpie

  • Developer
  • Mighty Duke
  • ****
  • Posts: 1777
    • View Profile
Re: Treat really old accounts with care
« Reply #8: April 14, 2018, 10:25:34 AM »
My information was just purged .... is there anyway it can be restored?

If your account was deleted because of not logging in for several months (after getting the reminder e-mails), it is gone. Not to be restored.

As said above, a new feature has recently gone into effect that will prevent that from ever happening again (unless you played for les than 3 months though).
Osgar (Thalmarkin, BT), Jeames (Perleone, EC)
PAUSED: Nasgar (Avernus, DWI), Jari (Outer Tilog, COL)

Bluelake

  • BM Dev Team
  • Noble Lord
  • *
  • Posts: 244
  • Ta|i - Bluelake Family since 2007
    • View Profile
    • Family Tree
Re: Treat really old accounts with care
« Reply #9: June 18, 2018, 10:26:30 PM »
Stephanie, I just got a first hand account from Smiddich Fontaine of your Lady Gia.

Really lovely stuff. <3
Today is Thank Wimpie for Being an Awesome Dev Day. Give Wimpie some gratitude for his constant bugfixing, pestering of admins to get things done, and general Wimpieness.