I agree that there's too much whining going on, but I'm afraid it's just something that we have to deal with. This is the internet, after all. If I play BF3 online, I get whined at because I shoot people and I'm a cheater/hacker because I'm not supposed to be able to shoot people without cheating, apparently.
A bit of whining is normal, we have to deal with that. You can still punish the excessive whining on a case-to-case basis.