Anaris, you're telling a new player that they're wrong. You know, the people we're trying to attract. They're telling you this is driving people away, including them. You're getting feedback and ignoring it.
We
knew it would drive people away. That's why it was such a hard decision (and the dev team discussed for
months about this and alternatives, etc. etc.).
We all hated it, but we all agreed that doing nothing would kill the game, just slowly. So doing something was necessary, even if it hurt. And this is the solution we came up with.