Speaking of the Titans, is there any actual point to them anymore?
Last time I sent in an issue, it took so long for them to respond I'd completely forgotten about it by the time I got the "golden message".
I have a current report that has been 2 weeks now, and still no acknowledgement.
Titan reports are often things that are causing real-time issues in the game & many times result in big OOC problems. If the volunteers can't even check in & handle their case load once a week, they ought to resign and find some new people. Otherwise people won't even to use them anymore.
If the Titans can't handle their responsibilities in their roles they should step down and/or seek replacements.
