You don't have to be a coder. You are part of a team.
Insist your team starts to use higher standards.
If you could just ask for assistance on a bug without shin-kicking remarks about how inefficient the Dev Team would be, I'm sure everyone would be much happier helping you.
Also, nobody is working on BM 24/7. I currently don't have access to the Repo from where I am right now, otherwise I could look into it for you. And unfortunately, when I get home, there's plenty of other stuff waiting for me.
"Patience is not the ability to wait, but the ability to keep a good attitude while waiting" ~ Probably some inspirational guru
