Vellos gets to see, firsthand, how SA operates at the highest levels. Are you impressed, Vellos? Aren't we a model of efficiency and timeliness?
After I bitched and complained on a daily basis for long enough, ya'll got moving with pleasing haste, actually.
Now just have to make sure all those cogs and gears stay well greased... it's a complicated machine, this juggernaught of ours.