I am a bit skeptical. As long as it's a matter of "what does this option do?" or "which link leads me to modify taxes?" asking on the forum sounds reasonable. For advanced stuff, however, things like these should be kept IC. I do not like the idea that the 19 years old general of a realm knows everything because he asked on the forum. It would make experienced chars which are no longer having an active role useless, whereas from an IC point of view they have a lot of value for a realm thanks to their experience and the answers they can provide.
Ok one can argue that what could be done on the forum might already be done on irc, but one thing is living with it and the other is encouraging it.
